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12 Feb

Tracey Clayton


With constant technological development and increased online threats comes a greater responsibility for all business owners to shape up their security, both online and offline. Moreover, even if your operation is entirely safe even without the added effort, but your competitors are offering an extra layer of security, your clients will surely take it.

That is why any company with genuine growth aspirations, not to mention those who work with sensitive clientele information, needs to invest continuous efforts into evaluating and upgrading their overall security on a regular basis.

Build a crisis management strategy

You don’t have to be a an oil magnate to consider all the potential crises your company might encounter – in fact, an increasing number of smaller businesses starts building a crisis management strategy from the earliest stages of business development, in order to create a safe working environment for the employees, partners and clients alike.

Specify actions and procedures that need to be taken in each potential crisis scenario, identify key responsible people, and those who will handle a media response (if any), and keep your employees and your clients in the loop. In case of a security breach, perhaps they can back up their information, contact their banks immediately and start notifying the relevant parties.

Fine-tune your internal security policies

As a company grows, both in terms of internal teams and external support, you need to stay on top of your admin restrictions, privileges and identify key staff with full access to your company’s most sensitive information. While it’s understandable that your employees need access to the software your company uses for day-to-day operations, not all of them need the full administrator access.

It seems that over 40% of threats come from disgruntled employees who can harm your reputation and cause severe breaches in your security. Even those who do not have the intention to hurt your business can in fact cause significant damage if they can download and use unauthorized software, which can expose your business to malware threats and cyberattacks.

Have an IT support structure in place

From a secure and reliable internet connection, a solid communication system, all the way to your office devices that need to run smoothly in order for your business to operate properly, it would be mission impossible to have a single person on staff handling such an extensive scope of responsibility. Hence the need for external support. This way you can have a peace of mind and take care of other aspects of your business.

Offline systems

In an increasingly digitalized world, many companies forget about updating on-site security measures that will be as effective as those they implement online. And yes, while preventing those sneaky cyberattacks, account takeovers and email hacking threats is truly among your top priorities, handling your office, storage and other local, offline security is equally relevant. It will boost your reliability in the eyes of your clients, keep your employees feel safe and help you build a solid reputation.

From the basics such as obtaining the most secure locks and keys, using photo IDs among your employees and visitors’ passes for clients and associates, to installing high-quality video surveillance cameras with a designated person who will monitor them are all important steps in maintaining your on-site security high. And don’t forget about your fleet. Getting a gps tracking device for each of your company cars is a great way to keep an eye on your property.

Learn and train others

As a business owner, you need to stay well informed on the latest security measures, the best options for your business as well as the greatest threats in your niche. Moreover, you are responsible for helping your staff stay in the loop, educated and well-trained when it comes to handling potential security threats, preventing them with proper professional conduct and ensuring the aforementioned access only to those who need it.

Not only will regular training sessions allow you to raise awareness among your team members, but it will also help you grow a strong company culture that will in turn welcome all new employees with an existing sense of appreciating safety measures. This will also teach them accountability, since many of them would otherwise remain unaware of just how much their actions matter in the grand scheme of your business operation. 

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