Job Purpose:

Manages and ensures efficient sales operations of the branch to properly address customer requirements and to achieve sales targets at gross profit, volume and customer satisfaction standards.

Job Responsibilities:

• Monitors and ensures adherence to the branch sales process and documentation to ensure customer satisfaction
• Maintains a prospecting system to ensure additional business and contribute to the achievement of sales targets.  Tracks the leads generated by the sales team to ensure that customers are pursued to close the deal
• Handles customer requests for any discounts to ensure discounts given are within the authorized limits as per company policy
• Implements any initiatives undertaken by the Marketing Department in coordination with the Sales Manager to maintain the visual identity (VI) of the showroom.
• Monitors and ensures that the delivery process requirements are met in order to ensure customer satisfaction
• Monitors and reviews sales performance versus the set targets and provides support to the sales team (i.e. assist them in closing difficult sales deals) in order to ensure its achievement
• Motivates the sales team to maintain high morale to achieve the highest level of customer satisfaction.  Evaluates performance of the sales personnel and recommends appropriate action to the Sales Manager to improve performance
• Keeps himself abreast with product information, features, accessories, market/competitor information in order to provide the necessary information to customers and aid them in their buying decisions
• Ensures all accounts reconciliations for sales, service and spare parts (including daily collection deposits to the bank) are done accurately and timely.  Ensures that the required reports are submitted to Accounts as scheduled

Others

• Any other additional tasks the line manager may give and is within the scope of work

Competencies:

• Product Knowledge, Sales Process, Customer Service Orientation, Communication Skills, Selling skills, Negotiation Skills, Coordination
• Bank/insurance requirements, traffic department, car registration procedure, Market/Competitor Information

Qualification:

• University graduate

Key Selection Criteria – Skills & Experience:

• 3 years of experience in an Automobile industry in a s Supervisory/Managerial skills
• Computer literate
• Supervisory/managerial level

Special Requirement:

• Above average communication skills in English and Arabic
• Valid UAE or GCC driving license

Send application to: careers@alrostamanigroup.ae.