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Job Specification

  • Number of Vacancies: 1
  • Job Type: Full-time
  • Experience: 4 to 7 years
  • Job Code: JB108563
  • Expiry Date: Sep 29, 2017

Job Summary

  • Functional Area: Management
  • Job Role: Sales Account Manager
  • Location:  Egypt

Job Description

  • You will be responsible for developing long-term relationships with customers and overseeing sales.
  • As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
  • Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities:
  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth
Requirements:
  • Proven work experience as a Sales account manager or Sales account executive
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time
  • Business acumen with a problem-solving attitude
  • BSc degree in Business Administration, Marketing or relevant field

 
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